The 2024 Agria UK pet-channel results reflect a year of strategic evolution, deeper storytelling, and consistently high-performing content. Managing the channels and shaping their creative direction has been exceptionally rewarding, with every key metric showing great year-on-year improvement. Impressions climbed to 762,000, up 32.3% from the previous year. Shares rose to 3,207, an impressive 233% increase, while reactions reached 60,000, marking a 397% uplift. Audience growth also remained strong, with the channels reaching 19,707 followers, a rise of 17.2%.
This growth was driven not only by an uplift in volume, but by a deliberate shift in the quality and style of content. Broadening the use of user-generated content ensured the channels felt more authentic and rooted in the everyday lives of pet owners. Strengthening relationships with Friends of Agria, inviting more behind-the-scenes moments, expert insights, and partnership-led engagement that helped expand visibility across trusted voices in the pet community.
A key driver was also our increased focus on emotive, story-led content, in particular, real customer stories where Agria’s lifetime insurance has played a vital role in transforming or saving a pet’s life. These highly human pieces consistently drove above-average engagement, with audiences responding strongly to honest accounts of resilience, care, and the difference comprehensive insurance can make.
Alongside this sustained growth, I led the creative content campaign for Crufts, which delivered a major spike in reach and engagement across the channels. The campaign reached more than 65,000 people, and one viral clip alone generated 445,000 views and 56,200 likes.
Together, these results highlight the impact of a more narrative-driven, community-focused approach, blending expert-led content, emotive storytelling, and authentic owner experiences to deliver measurable, sustained growth for Agria’s pet channels.